We list the basket measurements on the detail page for each basket style. Please understand that baskets are hand-woven and the dimensions will vary slightly from basket to basket (typically not more than 1/2 to 3/4 of an inch on smaller items and possibly an inch or more on larger items). We try to make special note on the item detail page if a particular basket varies more than noted above.
The below picture shows how The Basket Lady measures the baskets. The length is always given for the longest side of the basket, while the width is always given for the shorter side of the basket. Height is always measured from the bottom of the basket to the top. Also, we typically provide only the outside dimensions of the baskets, unless otherwise specified. All dimensions are given at the longest, widest, or tallest points of the basket, but may or may not include the handle. If the height measurement does not include the handle, it will be specified in the dimensions.
Critical Size Service
As mentioned above, baskets are hand-woven and sizes will vary. If you have a critical dimension, you can request our Critical Size Service. Here is an example of how this works: A customer has a cubby that is 16" wide and wants a basket that has a stated dimension of 15.5" wide. The customer could request that we ship baskets that are no more than 15.5" wide. Please note our measurement accuracy is to 0.25"; do not request sizes that are to the 1/8 of an inch. The Critical Size Service is not meant to be used to create a custom-sized basket (that is a different service available for quantities of 50 or more).
If you need to take advantage of our Critical Size Service, you will first make your selection and then proceed to checkout. After entering your credit card information, you will see a text box marked "Customer Notes". Be sure to note the critical size requirements as an acceptable range. Please understand that we need to charge for this due to the amount of time that it takes to sort through the baskets to find ones that meet the criteria. The cost for this service is $5.00 plus $1.00 for each additional basket. Please also understand that we will do our best to find baskets to meet your requirements but we cannot guarantee availability. If we are unable to meet the requirement, we will contact you via phone to decide how to proceed.