Contact Us

Got a question for The Basket Lady? Maybe we've already answered it on our FAQs page? If not, please contact us through our form below.

PHONE: 888-742-4172

Call us Monday through Friday between the hours of 9:00 AM and 4:00 PM eastern time (6:00 AM - 1:00 PM pacific time).

We apologize if you get our voicemail when you call. To receive a prompt email response from a Basket Care Coordinator, please leave a brief message including your order # and email address. The Basket Lady will not respond by phone.


Our corporate headquarters is located outside of Philadelphia, PA.  If you need our mailing address, please contact a Basket Care Coordinator in our form below.


Got a question?  Maybe we've already answered it!  Check out our FAQ's.  Or for returns, please visit our Returns page. Otherwise, to send The Basket Lady an email, simply fill out the form below.  We will respond to your email as quickly as possible.  If you have a question about a particular item, please be sure to include the Item # and Product Name. 

Looking for a custom basket? Please note that while we are able to produce made-to-order items, there is a 50 piece minimum on all custom orders. If that sounds like your project, please contact our corporate sales team.

Are you a blogger or magazine editor looking for PR Inquiries? If so, contact our PR team directly. If you are interested in Corporate Sales, please contact our corporate sales team.