Contact Us

Got a question for The Basket Lady? Maybe we've already answered it on our FAQs page? If not, you can either fill out the form below or give us a call at 888-742-4172.

PHONE: 888-742-4172

Call us toll-free Monday through Friday between the hours of 9:00 AM and 4:00 PM eastern time (6:00 AM - 1:00 PM pacific time).

We make every effort to be available by phone during these hours. We apologize if you get our voicemail when you call. Please leave a message or email us with your questions or comments and we will contact you back as quickly as possible.

FAX: 888-519-4572

Fax your orders, questions, or comments to us 24 hours a day


Our corporate headquarters is located outside of Philadelphia, PA.  If you need our mailing address, please contact a customer service representative at 888-742-4172.


Got a question?  Maybe we've already answered it!  Check out our FAQ's.  Or for returns, please visit our Returns page. Otherwise, to send The Basket Lady an email, simply fill out the form below.  We will respond to your email as quickly as possible.  If you have a question about a particular item, please be sure to include the Item # and Product Name. 

Are you a blogger or magazine editor looking for PR Inquiries? If so, contact our PR team directly. If you are interested in Corporate Sales, please contact our corporate sales team.