Reviews

The Basket Lady is the world’s premier supplier of high-quality rattan and wicker baskets. Hear straight from our customers how and why our wicker storage baskets, wicker trunks, wicker laundry hampers & laundry baskets, and wicker decor items are so fantastic...

Based on 1598 reviews
93%
(1480)
5%
(82)
1%
(20)
1%
(12)
0%
(4)
round wicker storage basket

It's fabulous! Sturdy, beautifully woven and will hold my great room lap throws when not in use. My 2 1/2 year old grand daughter immediately wanted to tip it on it's side and climb in. It didn't faze me at all. I knew the basket could take it.
Thanks so much for providing such good, efficient service and quality merchandise.

Trash/Recycle Basket

Service was very good. Web site easy to use, communication re order given quickly. Basket arrived earlier than expected.Basket good quality but internal containers were made of cheap, thin metal with no handles to aid in removal from wicker basket. Unfortunately, product and service did not match.

Thank you for taking the time to leave a review. We're sorry to hear that you're not 100% happy with your new basket. The metal liners are intentionally not thick metal in order to keep cost down. They do however hold up to daily use and can be found in many commercial settings where they get very heavy use without issue. We'll pass along your suggestion of adding handles to the individual compartments for consideration in the future. Please feel free to reach out to our customer service team directly for further assistance.
Perfect low-profile magazine and book basket

We needed a narrow, low impact but beautiful basket for our magazines and books (and binoculars) for our sunroom. This basket fit the bill plus added bonus: The color of the wicker matches our wicker chairs. Very pleased.

Quality

High quality hamper.

What You See, Is What You Get!

The corner laundry basket is exactly what I needed. It fits beautifully and is very attractive. Often, things you find on line, are different when you receive them. Highly recommend The Basket Lady.

Lovely

Very vintage looking and a very fair price!

Rustic & Practical Basket

Practical base basket for 3 at baking pan

Great Buy!

BEAUTIFUL TRUNK!! I’ve loved every one of the items I’ve purchased from Basket Lady. They’re attractive enough to fit in almost any decor. They’re well made. The price is reasonable for the Quality, and the delivery was right on Schedule.

GORGEOUS BIN......BUT

We love the look of this wicker, kitchen waste bin!
However (and never thought to ask), the lid is woven wicker but not lined on the inside.

It takes awhile for two, diligent recyclers to fill a 13 gallon bin!
Therefore, odor can (and does) waft into the kitchen.

Suggest a minor redesign to include a liner (or odor blocker) on the inside of all future lids.

Otherwise, we we’re extremely happy with the price, the rapid delivery, and the customer service.

Basket Purchase

Excellent Basket. Perfect for what my wife needed.

Love it!

Love our new hamper - exactly what we were looking for!

Love!

Loved the piece, loved the quality, and loved the customer service! Will definitely be repurchasing from this company in the future

Good Quality

This is the perfect solution to having a garbage can visible in our kitchen. The quality is high and it looks great.

Just What We Needed

Because of some plumbing repair that left a couple of unavoidable and unpatchable holes in the wall tile, our plumber advised a toilet-top basket to hide the holes. This basket does exactly that--stylishly and usefully (we put a tissue box and a couple of other items in their for easy access).

Awesome!

My wife and I really love our laundry basket!

High quality baskets!

Love these so much. I have spent so much money over the years on baskets that eventually fall apart, but I can tell these are built to last!

Elegantly stylish design, solid construction, perfectly practical

Absolutely love this basket. Holds up all of our Wine Spectator magazines perfectly, and fits in well with our import/quasi-Asian decor. Couldn't be happier!

Good customer service

My order went missing in shipment, and customer service gave me a prompt refund when I cancelled.

Underbed Wicker Storage Basket

Just as described

I was looking for a hamper that did not take away from my bedroom decor! It's slimmer than my last one and holds more clothes! Well made!

Beautiful Corner Basket!

I love this corner basket. We are using it for recycling. It fits perfectly in the spot we needed it. It is extremely well made and beautiful. Well worth the price. The only small issue I have with it is the metal liner is noisy when you put things in it. Other than that, it's perfect.

New baskets for new kitchen storage cabinet

Very pleased with our new basket lady baskets for our new storage cabinet in our kitchen alcove. Adds to the organization of our cabinet and makes finding bagged items with greater ease.

Not practicle

This basket really looks beautiful in my kitchen but unfortunately it’s just not practical as when I put my kitchen bag liners in they are constantly coming off when I start to load things into the garbage. Especially if it’s something very heavy! The bag just lies in the middle of the garbage and food gets everywhere as I am constantly adjusting it and trying to pull it up again. Also, when you do try to take the bag out it gets stuck due to the shape of the garbage and medal framing and bag breaks sometimes and food goes flying everywhere. It really is such a nuisance on a daily basis. I’m just not sure if this basket would be better not used as a kitchen garbage but I found based on a search for kitchen garbages so I thought it would work great and look nice. I also noticed all great 5 star reviews but now that I’m looking I can see there was a 1 star and a 2 star listed at top but when you scroll through you can’t actually see the reviews, this is also concerning as it seems they were removed by the company. Not to mention I paid over $100, would not buy this if you are planing on putting anything heavy in it or using for your kitchen. Hope the company can figure something out to help these issues as it really is a nice basket but just not practical.

We’re sorry to hear that you’re not happy with this basket. First, can you tell us if you are tucking the bag between the metal liner and the basket? If not, this should solve your issue of the bag falling inside. To do this, simply lift the metal liner a few inches above the basket, pull the garbage bag over the edge of the liner and twist the excess (or even tie it) so it is tight to the liner. Then slip the metal liner back into the basket with the bag tucked between the liner and the basket. Not sure how to suggest a solution to the bag getting stuck, but perhaps try a different brand or type of garbage bag. Of course, the more trash you stuff into the can, the more difficult it can be to get it out (but you’d have that problem with any trash can). Finally regarding the reviews. As of this response, this product has 17 reviews listed, but none less than 4-stars. I’m not sure where you saw 1- or 2-star reviews for this product, but we can assure you that we’re not hiding them. The reviews will go over multiple pages, so you will have to click on the “>” to see more. Please contact us directly if you need anything else. We're always here to help. Thanks again for shopping with The Basket Lady!!